Sign inWhat we delete
On your request we anonymize your account: email, name, profile, and Facebook/Google links. Sessions and tokens are revoked immediately.
Consultation requests with your email are deleted. Paid orders are kept in anonymized form (without email) for as long as accounting law requires.
Orders after deletion
After account deletion, orders are anonymized: the link to your email is removed and cannot be restored — even if you register again with the same address.
A new account with the same email will not regain access to previous purchases. For payment disputes, contact info@juniverso.com with the payment date and amount.
How to delete your data
1. Sign in to Juniverso and use the button below (confirm with your email).
2. Or email info@juniverso.com with the subject “Data deletion”.
3. If you used Facebook Login, you can also remove the Juniverso app in Facebook settings; we process the callback automatically.
Timeline
Self-service and Facebook callbacks run immediately. Email requests are handled within 30 days.